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    Free Shipping on All Orders Over $100

    Best Discounts

    The best discounts this week

    Every week you can find the best discounts here.

    16%
    VOZOL STAR 40000PUFFS
    Le prix initial était : $33.00.Le prix actuel est : $28.00.

    VOZOL STAR 40000PUFFS

    18%
    VOZOL RAVE 40000PUFFS
    Le prix initial était : $35.00.Le prix actuel est : $29.00.

    VOZOL RAVE 40000PUFFS

    11%
    ELFBAR COMBO PRO 30000PUFFS
    Le prix initial était : $29.00.Le prix actuel est : $26.00.

    ELFBAR COMBO PRO 30000PUFFS

    11%
    ELFBAR LEC KING 30000 PUFFS
    Le prix initial était : $29.00.Le prix actuel est : $26.00.

    ELFBAR LEC KING 30000 PUFFS

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    Vapewave
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    Free Shipping on All Orders Over $100

    FAQ

    SHOPPING INFORMATION

    Countries that we can ship with DDP (Delivery duty paid) Method, it doesn’t request you do customs clearance and no duties for you.

    • USA –  UPS Express (except Alaska and Hawaii)
    • UK –  Local DPD Express
    • Europe –

      Free shipping to the EU region 🇪🇺, shipped from warehouses in Germany and Belgium.

    Country lists of Europe DDP Method: Germany, Belgium, Luxembourg, Netherlands, Czech Republic, Poland, Croatia, Slovakia, Slovenia, Finland, Denmark, Sweden, Austria, France, Italy, Hungary, Bulgaria, Lithuania, Estonia, Latvia, Greece, Ireland, Portugal, Spain.

    Shipments to European countries except UK will be cleared in Germany and shipped to other European countries from Germany.

    • UAE (Dubai only)
    • South Africa
    • Vietnam
    • West Malaysia（expcet Kalimantan Island）

    Shipping Times for Specific Countries:

    COUNTRYSHIPPING METHODSHIPPING TIME
    USALocal UPS Ground10-15 Days
    UKLocal DPD Express7-12 Days
    GermanyUPS/DPD/DHL Germany1-3 Days
    FranceUPS/DPD/DHL Germany1-3 Days
    BelgiumUPS/DPD/DHL Germany1-3Days
    LuxembourgUPS/DPD/DHL Germany1-3 Days
    NetherlandsUPS/DPD/DHL Germany1-3 Days
    Czech RepublicUPS/DPD/DHL Germany1-3 Days
    PolandUPS/DPD/DHL Germany1-3 Days
    CroatiaUPS/DPD/DHL Germany1-3 Days
    SlovakiaUPS/DPD/DHL Germany1-3 Days
    SloveniaUPS/DPD/DHL Germany1-3 Days
    FinlandUPS/DPD/DHL Germany1-3 Days
    DenmarkUPS/DPD/DHL Germany1-3 Days
    SwedenUPS/DPD/DHL Germany1-3 Days
    AustriaUPS/DPD/DHL Germany1-3 Days
    ItalyUPS/DPD/DHL Germany1-3 Days
    HungaryUPS/DPD/DHL Germany1-3 Days
    LithuaniaUPS/DPD/DHL Germany1-3 Days
    EstoniaUPS/DPD/DHL Germany1-3 Days
    LatviaUPS/DPD/DHL Germany1-3 Days
    GreeceUPS/DPD/DHL Germany1-3 Days
    IrelandUPS/DPD/DHL Germany1-3 Days
    PortugalUPS/DPD/DHL Germany1-3 Days
    SpainUPS/DPD/DHL Germany1-3 Days
    UAE (Dubai)Dubai dedicated line12-18 Days
    South AfricaSouth Africa dedicated line15-25 Days
    VietnamVietnam dedicated line3-5 Days
    West MalaysiaMalaysia dedicated line4-8 Days

    Other countries
    Except these countries list above, you need to do customs clearance and pay duties when package arrived to your customs, regarding to how much tax you need to pay, please inquiry local customs for details.

    Your customs may require you to provide business license too. (if any)

    All items are shipped free of charge; you only need to provide the correct delivery address.

    If your package is lost or significantly delayed, please contact our customer support team. We will investigate and assist in resolving the issue.

    You can track your order by logging into your account and accessing the “Order History” section. We also send order tracking information via email.

    Not required for now, except in Canada and Denmark.

    Depending on the product, the stocking time is 1-5 days and the shipping time is 7-15 days.

    Payment

    We accept a variety of payment methods. For example Credit Card, Trustly, Bancontact, Przelewy24, Multibanco, SEPA, Crypto（USDT, BTC ect.） and more. Check the checkout page for all options.
    Payments can be declined for several reasons. For example, wrong card details, insufficient balance or problems with the payment service. Please check your details or contact your bank/payment provider.
    Request an invoice? Can be done during checkout. We will send it by email afterwards.

    No, we do not have cash on delivery. You must pay online when ordering.

    Yes, do you have a code or voucher? Enter the code on the checkout page for a discount.

    We provide secure payments. We use encryption and comply with PCI standards.

    Yes, immediately after successful payment you will receive an email with order confirmation.

    Please contact our customer service team. Please provide your order details. We will help according to our refund policy.

    Log in to your account. Go to “My Account.” In order history you will see all payments and status of your orders.

    Security

    We employ multiple layers of security measures to protect your data and transactions, including data encryption, firewalls, and regular security audits.
    We strictly adhere to our privacy policy and do not sell or share your personal information. Your information is used solely for order processing and providing customer support.
    We use a secure payment processing system that complies with PCI standards to ensure the security of your payment information.

    Creating a strong password involves using a combination of letters, numbers, and special characters, avoiding easily guessable information like birthdays. Changing your password regularly is also a way to enhance security.

    Check the website’s URL to ensure it matches the official website. Additionally, look for the SSL certificate, which should indicate that the site is secure.

    If you encounter any suspicious activity or security issues, please contact our customer support immediately. We will investigate and take necessary actions.

    Yes, we have implemented anti-phishing measures to help prevent fraudulent activities on malicious websites and emails.

    Returns

    You can amend your order on or before 11:00 pm (PDT -7 GMT) on the same day the order was placed. Please contact us at caidangdang36@gmail.com to request changes.

    You have 15 days to return something. Count from the day you received the package.

    For return, the item must be exactly as when received. Not worn/used. Labels must still be attached. Original packaging must also be present. Proof of purchase (receipt) is required.

    Send mail to caidangdang36@gmail.com to start return process. If t approves, we will send return label + instructions for mailing. Packages just returned without appointment will be ignored.

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